Does StrikeScribe connect to RingCentral or Genesys?

No. There is no CTI or dialer API integration. Export recordings from your contact center platform and upload the files.

How do QA teams use the transcripts?

Search for keywords, review scorecard-style insight templates, and coach agents from the text instead of listening to every minute.

Do you use meeting bots?

No. StrikeScribe is upload-first — record or export your meeting, then upload the file. No calendar bot joins your call.

Is StrikeScribe free?

You can try transcript AI free with no signup via guest upload on the homepage. A free account tier includes transcription and AI insights with limits. Paid plans add higher file sizes, minutes, and team features — upgrade when you need more.

What file types can I upload?

Common video and audio formats from your browser: MP3, WAV, M4A, AAC, OGG, MP4, MOV, and WebM. Clear recordings with minimal background noise produce the best transcript AI results.

How is my media handled?

StrikeScribe runs transcription on private GPU infrastructure — your media does not go to OpenAI servers. Use workspace roles to control who can access saved files.

StrikeScribe

Call Center Transcription from Exported Recordings

Automate call logs and quality reviews by uploading dialer exports — searchable transcripts and coaching insights without native CTI integrations.

Upload exported recordings — no live bot
Guest demo free to try with no signup
AI summaries, actions, and scorecards
Workspace roles for team review

Try it now View pricing

StrikeScribe

QA call transcript

Processing

Speaker 100:12
Let's lock the launch checklist before Friday.
Speaker 200:19
I'll own the follow-ups and share the summary with the team.
Speaker 100:27
Great — capture action items and decisions in one place.

How it works

From recording to searchable notes

1
Upload or record
Open the guest demo — free to try with no signup — then upload an audio or video file, or record live in your browser.
2
Run transcript AI
StrikeScribe converts speech to searchable text across 100+ languages and labels speakers when the recording supports it.
3
Review insights
Search the transcript, run AI insight templates for summaries and action items, then create a free account to save files.
4
Share with your team
Keep work in a workspace with roles for admins, editors, and viewers when you are ready to collaborate.

Formats

Built for real files you already have

Upload common audio and video formats from your browser. Clear recordings with minimal background noise produce the best results.

Supported uploads: MP3, WAV, M4A, AAC, OGG, MP4, MOV, and WebM.

MP3
WAV
M4A
AAC
OGG
MP4
MOV
WebM

StrikeScribe insights for coaching reviews

QA without listening to every hour

Contact centers generate more audio than managers can audit. Uploading exports into a searchable transcript library lets QA spot compliance phrases, coaching moments, and escalation patterns faster.

Batch review exported call packs
Share viewer seats with QA leads
Keep live agent assist tools separate from this workflow

Honest product boundary

Real-time agent assist, automatic WFM scoring, and native dialer writeback are out of scope. StrikeScribe is the upload-first layer for recordings you already possess.

Upload-first workflow

1Export
2Upload
3Transcript
4Insights
5Share

Related guides

FAQ

Frequently asked questions

Try transcript AI before you sign up

Upload audio or video in guest mode — free to try with no account. Create a free account when you want to save files and unlock your workspace.

Start guest upload Try without an account