Privacy Policy

We collect information you provide directly (for example, when you contact us, create an account, or use the Service).

• Contact details: name, email address, and any message content you submit.
• Account details : authentication identifiers and basic profile info.
• Audio and transcripts : recordings you upload, derived transcripts, and associated metadata (e.g. language, duration).

We also automatically collect certain technical information when you interact with the Service.

• Device and usage data: browser type, pages viewed, approximate location (derived from IP), and timestamps.
• Cookies and similar technologies: used for essential functionality, preferences, and analytics (where enabled).

We use information to:

• Provide, maintain, and improve the Service.
• Send product updates, security notices, and account-related communications.
• Prevent fraud, abuse, and security incidents.
• Measure performance and understand how the Service is used.
• Comply with legal obligations and enforce our terms.

We do not sell your personal information. We may share information with:

• Service providers who process data on our behalf (e.g., hosting, analytics, email delivery), under contractual confidentiality and security obligations.
• Legal and safety recipients, if required by law or to protect rights, safety, and integrity.
• Business transfers, if we undergo a merger, acquisition, or sale of assets (you will be notified where required).

We retain information for as long as necessary to provide the Service and for legitimate business purposes such as security, analytics, and compliance. Where possible, we aggregate or de-identify data.

We use administrative, technical, and organizational safeguards designed to protect information. However, no system is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object or restrict certain processing.

To exercise these rights, contact us using the details below. We may need to verify your request.

We may process and store information in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.

The Service is not directed to children under 13 (or the minimum age required by local law). We do not knowingly collect personal information from children.

We may update this policy from time to time. We will update the “Last updated” date and may provide additional notice where required.

Questions about privacy? Contact us at support@strikescribe.com.

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